Privacy Policy for The Woolly Studio
Last Updated: February 1, 2023
Welcome to The Woolly Studio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thewoollystudio.com.
We respect your privacy and are committed to protecting your personal data. This policy is designed to comply with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) as amended by the CPRA.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you or your household (“Personal Information”). The categories we collect may include:
Identifiers: Such as your name, email address, postal address, and IP address when you contact us or place an order.
Commercial Information: Records of products or services purchased, obtained, or considered, and your purchase history.
Internet or Other Electronic Network Activity: Information about your interaction with our website, such as browsing history, search history, and information regarding your interaction with our site (collected via cookies and similar technologies).
Geolocation Data: Your general location derived from your IP address.
Inferences: Preferences, characteristics, and trends drawn from the above to create a profile about your likely interests.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
To fulfill your orders and provide our services to you.
To communicate with you, respond to your inquiries, and provide customer support.
To personalize your experience on our website.
To improve our website, products, and marketing efforts.
To detect security incidents and protect against malicious or fraudulent activity.
To comply with legal obligations.
3. Legal Basis for Processing (GDPR)
Under the GDPR, our legal basis for processing your personal data will typically be one of the following:
Performance of a Contract: When processing is necessary to fulfill an order you have placed with us.
Legitimate Interests: For our operational purposes, such as website security, fraud prevention, and marketing our similar products, where such interests are not overridden by your data protection rights.
Consent: Where we have obtained your clear, affirmative consent, such as for sending marketing communications or using non-essential cookies. You may withdraw your consent at any time.
Legal Obligation: When processing is required to comply with the law.
4. Sharing of Personal Information
We do not sell your personal information. We may share your information with third-party service providers (“processors”) who perform services on our behalf, such as payment processing, shipping, email delivery, and website analytics. These parties are contractually obligated to use your information only to provide these services and to protect it.
We may also disclose information if required by law or to protect our rights, property, or safety, or that of others.
5. Your Data Protection Rights
Depending on your location, you have certain rights regarding your personal information. We will not discriminate against you for exercising these rights.
Right to Know/Access (CCPA & GDPR): You can request to know what personal information we have collected, used, disclosed, or sold about you in the past 12 months.
Right to Data Portability (GDPR): You can request a copy of your personal data in a structured, commonly used format.
Right to Deletion (CCPA & GDPR): You can request that we delete your personal information, subject to certain exceptions.
Right to Correction (GDPR): You can request that we correct inaccurate personal data we hold about you.
Right to Opt-Out of Sale/Sharing (CCPA): We do not sell your data. If our practices change, we will provide a clear “Do Not Sell or Share My Personal Information” link.
Right to Limit Use of Sensitive Information (CCPA): You can request that we limit the use of your sensitive personal information.
Right to Object (GDPR): You can object to processing based on our legitimate interests.
To exercise any of these rights, please contact us using the details in Section 10. We will verify your request and respond within the timeframes required by law.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, order information is retained for tax and accounting purposes.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small data files stored on your device. We use:
Necessary Cookies: Essential for the website to function and cannot be switched off.
Analytics Cookies: Help us understand how visitors interact with the website.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can manage your cookie preferences at any time by clicking the cookie icon in the bottom-left corner of our website. Most web browsers also allow you to control cookies through their settings.
8. International Data Transfers
Our business is operated in [Singapore]. If you are located in the European Economic Area (EEA), your information may be transferred to and processed in countries outside the EEA. We will ensure such transfers are made in compliance with applicable data protection laws, using appropriate safeguards like Standard Contractual Clauses.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, wish to exercise your data rights, or need to contact our data protection representative, please reach out to us at:
Business Name:The Woolly Studio
Email: contact@thewoollystudio.com